Purchase and contact JD.ID call center
In this article we will share the JD.ID of trading and contacting the call center correctly . JD.ID is one of the markets in which it has a mission to accomplish the joy itself. Therefore, of course, consumer or customer happiness is the main goal of this company.
The services provided are also very fast and practical, even having their own logistics fleet supported by a network of partners across Indonesia. In the midst of the Covid-19 pandemic, you can enter into deals as usual, as JD.ID stick to providing the best and most conditional service.
So, there is no need to worry, because there are warehouses, couriers, all the services that are available from drop-off points to after-sales or after sales. The company will always take various precautions so that the working environment and also the cleanliness of the stocks of the goods are guaranteed.
This eCommerce has been in operation since 2015 and continues to improve quality, as customer satisfaction can always be offered through a JD.ID call center even for all types of criticism, suggestions or complaints. You can contact customer service via live chat, email hotline to social networks.
Applying for CS JD.ID by hotline
By shopping JD.ID, you can get a lot of benefits compared to buying directly because there are so many discounts you can get. Tidak discounts only, but various beautiful promos are also waiting for k amu. For example, pay promos for changing gadgets, beauty promotions, free shipping throughout the day, and more.
People are usually lazy to shop online through eCommerce because they don’t recognize in detail how they shop. Sometimes people are also lazy for fear of experiencing barriers such as delays in delivery, goods that don’t arrive at their destination, etc.
In fact, such things are very rare, for example, a discussion where earlier e-commerce already had its own logistics rma and an entire network of partners in Indonesia . Even if there are suddenly certain complaints or obstacles, you can contact customer service or call center JD.ID.
For two-way conversations by telephone, you can contact the service center at 1500 618 or you can also contact 021 8062 7007. For hotline service, you can contact WIB number 06.00 – 22.00 from Monday to Sunday.
Connect with CS JD.ID via live chat service
There are many ways to contact CS JD.ID, in addition to calling the numbers listed above, you can also use the livechat service. You can even contact the service 24 hours from Monday to Sunday, meaning customer service can really be reached out at any time.
How to contact the call center JD.ID chat service is also very easy, where you just need to go to the JD.ID site homepage, then look for help options. The support options are compatible with the neighbor or sign-in, login or my order options and then all you have to do is click on the help option, then you will automatically be directed to the customer service center.
Once you’ve logged in to the Customer Service Center page, you can select a few more options for quick service, such as when you want to ask for payment confirmation, then you simply click on the payment confirmation option. You will then receive payment confirmation and other payment information:
- Search Order
- Post-sale submission
- Cancel Order
There is also a search field where you can enter questions about services such as payments or orders. As for using the Live Chat feature, you can go through the customer service center page, at the bottom you will find a live chat option.
Once you’ve got the live chat option, you just click on ‘chat with us’ and you can then contact the CS service directly through the chat JD.ID. To use this help service, you need to log in first, if you are a new user, then you can register by filling out the form provided.
Connecting with CS JD.ID via WhatsApp, E-mail, and Social Networks
In addition to using live chat, you can contact the JD.ID call center via WhatsApp. Since the WhatsApp option is parallel to the l ive chat option, the method is the same as contacting the live chat service. This method is simpler, and then you will be redirected directly to WhatsApp.
- Click on the home page of the JD.ID site
- Look for help options, then you’ll be redirected to the Customer Service Center page
- Click on WhatsApp or start a conversation
You can file a complaint to’g’CS@jd.id contact CS or JD.ID call center by email. Remember to fill in the email theme, you can fill it in with short sentences, and the body of the email may be filled with complaint details. It is recommended that you clarify complaints or criticisms and suggestions in a list format to make them clearer.
The latest way to contact CS JD.ID is to access its social media accounts starting with Twitter, Instagram and Facebook accounts. You can @csjd_id direct posts on Twitter, then for Instagram you can get Jdid’s @jdidcs and DM to Facebook.
If you want to contact JD.ID call center via the social media accounts above, you can access it only during business hours, that is, Monday to Friday from WIB 08.00 to 21.00. Saturday and Sunday can be from 08.00 to 17.00 WIB.
How to buy JD.ID
In fact, it’s very easy to shop in eCommerce in this regard, where you just need to sign up if you don’t have an account. You need to create an account as a JD.ID member, then you can log in to the bill and select the product you want to buy.
Do not forget to read the full description of the product, including its terms and conditions. Remember to also specify the quantity of the product , then select the color or size option and click the buy button now. Enter the delivery address of the item or the full address of the item and choose the payment method.
JD.ID is easy to buy, so you don’t have to contact JD.ID call center , you just have to practice. The main thing is to check the delivery address of the goods, make sure the address is suitable, and then choose the method of payment.
JD.ID provide a lot of payment methods, namely online payment methods and COD, if available. When you choose the online payment method, you will be directed to choose the type of payment available, then click on the payment.
Subsequently, information about the payment code will be registered along with the payment deadline after registration. Do not forget to continue with the order until it is ready to ship. JD.ID also has foreign products with two types of products, namely regular global JD and JD global fast delivery.
If you need 15-30 business days for regular global JD shipments, there is a short calculated delivery time for global CD fast delivery, which is the same as for delivering a local product. So, you can choose which one is more efficient and contact the JD.ID call center if you are having problems .