Overview of Lion Air, indonesia’s airline : Mockup

Contact the Lion Air Call Centerfor complete information

The Lion call center is an indispensable service to get information for passengers and potential passengers. Services like this are very necessary since the flight schedule of the aircraft has been determined and not every time. Then, customers need to know the schedule in order to determine the departure time themselves.

In fact, nowadays, obtaining information is not difficult thanks to technological advances mainly due to the influence of the Internet. You can get various information easily and quickly using telephone networks and the Internet. Lion Air provides online services through the Website, by email or by telephone.

Various ways to provide Lion call center services are deliberately provided so as not to make customers difficult. It is about maintaining the comfort and satisfaction of the customer in the use of the services we provide. This way, you will feel happy and supported to continue using Lion Air.

Overview of Lion Air, indonesia’s airline

Lion Air is well known as a professional and experienced private airline in Indonesia. By prioritizing service for customer satisfaction, it’s no surprise that various ways to contact lion call centers are provided . Customers will have the convenience of getting very fast, accurate and accurate information for various purposes later.

It was established in 1999 precisely in October and began broadcasting for the first time on 30 June 2000. Since its first presence, it has been well received by the community because of its service and affordable price. Thus, it can not only be used by the upper middle class, but is affordable for all circles.

Lion Air maintains safety, comfort, safety, consistency and commitment in the provision of flight services. This is evidenced by the quality of the service, which should not be questioned on various sides. Including Lion’s call center service  which is always taken into account so that customers get information faster, easier and easier.

No wonder lion air currently has a big name with a very large number of customers from various backgrounds. It has even officially become the airline of Miss Universe and Putri Indonesia since 2014. And having established various cooperations between countries is a proud achievement as an airline.

Visit the  Resm i website for complete information about Lion Air

The existence of Lion call center services  in order to facilitate the obtaining of information by anyone. We realized that the easiest way to get information is to take advantage of the Internet. Therefore, Lion Air has a website that is managed to the best of its ability to provide complete, quickly and easily accessible information.

You can get various important information on the official website, one of which is about flight information. On the main page, there is a feature that can help you find flight information easily. Simply enter your hometown, destination city, departure date and arrival date, then click the search button.

The results will appear immediately by providing detailed information that can beevaluated to consider the choice of abangan. You can see the flight schedule and if there is no schedule, you will also receive complete information. This is very beneficial as it saves you more time in searching for information related to flight schedules.

There are other features on the official website that are very useful for you to extract information easily. Among them are the features of managing reservations, travel promotions, lion experiences and about us. You can get a variety of information in one place by using an Internet network connection.

At the very bottom of lion air’s official website, there is a menu on company profiles and CS services. You can get information about call center  contacts  or different ways to use customer service. There is also a booking guide, about us, a help center, terms and conditions and also careers.

Customer  service in different ways

Customers can freely use Lion’s call center services  and enjoy complete freedom. You can use the services provided to obtain information, ask questions or transmit reviews. No need to be confused as to where to find the information, as you can use a few simple ways below.

  1. Email Customer Service

Lion Air is always open to receive your email messages at customercare@lionairgroup.com address. We are ready to help you by clearly conveying what needs to be requested and adding a topic. We try to respond quickly to emails, but due to the large number of incoming emails, we have to wait patiently for the response queue.

  1. Contact by phone

If you want to make a call directly because you feel more comfortable, you can contact CS. Just call the following phone numbers:

  • Indonesia only (+6221) 6379 8000

2.2Singapore Countries (+65) 6339 1922

  • Malaysia (+60) 03 7841 5333
  • Australia Countries (+6280) 4177 8899
  • Through online forms

Lion Call Center services are  also provided in the form of an  online form available on the official lion Air website page. You must enter your first name, last name, telephone number, email, address, city and country. Then you can fill out a special message box according to the needs of contacting us.

  1. Come directly to the branch

If you are having difficulty using online customer service services, please visit the nearest branch. The location of the branch is almost in all regions of Indonesia, so just look for the one that is closest to the location. Such as Banyuwangi, Bandung, Jakarta, Banjarmasin, Jambi, Bangkok, Batam, Bandar Aceh and many others.

Tips for using customer service services correctly and correctly

When contacting Lion’s call center service  , also pay attention to ethics when using it in order to provide mutual comfort. We are comfortable providing information or quickly resolving any obstacles you encounter. Follow the 3 simple tips below in order to get the best customer service.

  1. Use polite language

Be sure to use good and polite language so that it is more pleasant to read or hear. Do not use difficult-to-understand regional languages, but use Indonesian according to the rules. So that we can give you an accurate answer and not catch what you want to say wrong.

  1. Use the subject on the email

Tips when sending messages via email should be aware of the use of the subject at the beginning of the message. For example, you want information about how to change the flight schedule of an aircraft. For example, note the subject of the schedule change information so that it responds faster and receives a response immediately than an obscure email.

  1. Transmit briefly and clearly

Using customer service does not spend long or too many words in the air. It would be preferable for the information to be conveyed briefly, concisely and clearly so that it does not take time. This is highly appreciated by CS as it can provide information quickly so that it can immediately help other customers.

Websites are the best choice to get information online easily and very quickly. Lion Air offers a variety of customer service options that can be used to search for information, complaints, or suggestions for reviews. Use methods to contact Leo’s call center , such as by email, phone, or directly.

Learn More :